Cancellations
We understand that plans can change. Please contact ClearPath Garden Care as early as possible if you need to rearrange a garden care visit.
For recurring garden maintenance, please provide at least 14 days' notice to cancel or pause an agreed recurring arrangement. ClearPath Garden Care understands that plans can change. Notice helps visits, route planning and diary space to be managed fairly.
Late cancellations, failed access or work already started may result in a reasonable charge depending on the circumstances, what has been agreed and applicable consumer rights.
Outdoor work may need to be rearranged because of heavy rain, high winds, unsafe ground conditions, poor light or other safety concerns. If this happens, ClearPath Garden Care will aim to communicate clearly and rearrange where possible.
Hedge work may be delayed if active nesting birds or protected wildlife are suspected. Work may also be delayed if safe access cannot be achieved.
For bookings made online, by phone or away from business premises, consumer cancellation rights may apply. If you ask for work to start within any applicable cancellation period, you may need to pay for work already carried out before cancellation.